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How should I handle churned customers?

Churned customers can represent a lot of sleeping MRR that is just waiting to be reactivated. With the right prioritization and low-effort strategies, you can stay top-of-mind for ex-customers and eventually encourage them to come back on board.

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Is there room for SaaS in outer space?

NewSpace is rapidly growing, with technologies (and aspirations) reaching deep into space from around the world. We evaluate the NewSpace age and speculate on the role SaaS can play within it.

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How to turn a product into a platform

Platform. It’s a word that you’ll see regularly in the Marketing copy of B2B SaaS. We’re all guilty of using the word to describe our products (us at ChartMogul included), but have you ever stopped to question why we use the word platform so generously without considering what it means?

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The Ultimate SaaS Founder’s FAQ

A condensed collection of common questions (and answers) encountered by SaaS founders and business leaders. From Marketing to Metrics. From Product to Pricing. It’s all here! Grab your free copy, and keep it handy.

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Where does SoundCloud Go from here?

In recent weeks, Berlin-based SoundCloud has seen a number of articles casting doubt over the company’s financial security and future funding. As a long-time user of the music streaming service, I wanted to take a closer look at how the service has evolved and where stumbling blocks have led to pivots in its monetization strategy.

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Grover: Kiss goodbye to buying?

As a consumer, an increasing proportion of my digital life can be attributed to subscriptions. Photo editing, movie watching, music listening, ebook reading, blog hosting… and plenty more. But what about subscriptions for physical products? This is the realm of Berlin-based Grover. I paid a visit to their HQ, to dig a little deeper on the topic.

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Jukely: Solving live music discovery with subscriptions

The live music scene is a tough segment to crack — many startups have tried and failed along the way, trying to use technology to change the way people consume live music. So why is Jukely equipped to succeed where others haven’t? And why a subscription model?

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Announcing the ChartMogul GoCardless integration

We’re very excited to announce our new GoCardless integration! This integration delivers ChartMogul’s analytics platform for GoCardless customers so that they can measure, understand, and grow their subscription business.

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Come meet us in San Francisco

SaaStr Annual is the biggest SaaS event of the year. In just a couple of weeks we’ll see over 10,000 SaaS founders, execs and investors flood into San Francisco for a week of pure SaaS awesomeness.

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How to move up-market without losing your soul

When the SMB growth runs dry, many look to the Enterprise market for a future of higher margins, lower support cost and big contracts. But is it as simple as bumping the price and adding a shiny ‘Enterprise’ label?

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Essential SaaS Events in 2017

The conference scene for SaaS businesses is growing faster than we can keep up with it. Almost every month at ChartMogul, we discover a new event that’s relevant to SaaS — but they’re not necessarily easy to find. So let’s fix that! Here’s a calendar featuring all the worthwhile events of the year.

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Webflow: SaaS, consolidated?

Bryant Chou is a Co-founder of Webflow, a Y Combinator-backed SaaS startup based in Mountain View. Anyone who’s used Webflow will know that its focus is on helping the end-to-end process of designing, building and running a website. So in an industry where historically so many tools have focused on a tiny slice of this workflow, what does it mean to build a product encompassing the entire thing?

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