Best Practices

The Last SaaS Churn Guide You’ll Ever Need to Read

Read it. Bookmark it. Save it. In this blog post, we have collected everything you need to…

Ilia Markov

Best Practices

COVID Discounting: To Do or Not To Do

At a time when everyone is using the global pandemic as an excuse to cut costs and ask for…

Olivia Jarvis

ChartMogul News

1000 SaaS Metrics in Your Pocket!

The ChartMogul iPhone app is live and available to all our customers.…

Nick Franklin

ChartMogul News

ChartMogul in 2020: What We Achieved This Year

Looking back at the biggest accomplishments of our team over the last 12 months.…

Ilia Markov

Resources

The Ultimate SaaS Acronyms Cheat Sheet

The SaaS Acronyms Cheat Sheet will be your trusted advisor regardless of whether you're ju…

Ilia Markov

ChartMogul News

New feature: Add Custom Charts to Your Dashboard

In the summer of 2018 we released an awesome feature — the ability to create and save c…

Nick Franklin

Best Practices

How Stripe Dominates Online Payments by Going After Developers

With the changes brought about by the global pandemic and talk of a new fundraising round …

Ilia Markov

Best Practices

A Simplified Method for Forecasting MRR Growth

As 2021 approaches, discussions about forecasting MRR are becoming commonplace in companie…

Travis Todd

Best Practices

Making Customer Feedback Your Next Big Superpower

Collecting and using customer feedback to improve your products, services, and customer ex…

Josef Trauner

Best Practices

SaaS Growth Rate: How to Track Your Growth in 2020

Calculating your growth rate was simple in a world where SaaS wasn’t as crowded and ther…

Ilia Markov

Best Practices

The Leader’s Guide to Annual Contract Value (ACV)

Annual contract value (ACV) is one of the less popular metrics in SaaS. However, it is one…

Ilia Markov

Best Practices

How We Combined Churn Analytics with Customer Feedback to Develop a Better Product

In this post, Klaus-M. Schremser tells us the story of how the Usersnap team turned churn …

Klaus-M. Schremser