Best Practices

Making Customer Feedback Your Next Big Superpower

Collecting and using customer feedback to improve your products, services, and customer ex…

Josef Trauner

Best Practices

SaaS Growth Rate: How to Track Your Growth in 2020

Calculating your growth rate was simple in a world where SaaS wasn’t as crowded and ther…

Ilia Markov

Best Practices

The Leader’s Guide to Annual Contract Value (ACV)

Annual contract value (ACV) is one of the less popular metrics in SaaS. However, it is one…

Ilia Markov

Best Practices

How We Combined Churn Analytics with Customer Feedback to Develop a Better Product

In this post, Klaus-M. Schremser tells us the story of how the Usersnap team turned churn …

Klaus-M. Schremser

ChartMogul News

New (Beta) Feature: MRR Webhooks!

We’re excited to unveil a new (beta) feature called MRR webhooks! Create a webhook and e…

Nick Franklin

Customer Stories

How Invoiced is Combining Usage and Revenue Data to Plan Their Product Roadmap

We recently announced a new partnership and integration with Invoiced. The integration was…

Ilia Markov

ChartMogul News

From Hack(athon) to Feature: How We Built “MRR per Customer per Month”

A few months ago we held ChartMogul’s first internal company-wide hackathon. Today, we a…

Katarina Milanovic

ChartMogul News

We Had to Cancel Our Lisbon Offsite, so We Commissioned an Illustrator to Draw Us There Instead!

An annual tradition at ChartMogul is to gather the whole team somewhere a little exotic fo…

Nick Franklin

Best Practices

Freemium: Playing the Long Game

Freemium is gaining popularity as an effective growth strategy for B2B SaaS companies. Yet…

Karishma Rajaratnam

Best Practices

Exploring Two Underappreciated MRR Growth Levers

In a recent post, we set out to answer the most common questions people have about MRR. Un…

Travis Todd

Best Practices

The Monthly Recurring Revenue Guide for 2021

Answering the most common and most pressing questions about MRR to guide your 2021 plannin…

Ilia Markov

Best Practices

Forecasting Sales in a Product-Led Business

Sales forecasting is challenging on its own and especially so when you have to combine it …

Derek Skaletsky