This week we take a look at how pushing product usage data to ChartMogul can help you identify trends and better understand your business.

HappyFox founder Shalin Jain is obsessed with metrics and measurement. I paid the team a visit to understand how they’d moved from a hugely-complex spreadsheet for revenue analysis to ChartMogul.

After several recent high-profile Mac apps pivoted to a subscription model, users are left feeling cheated. Developer MacPaw is planning to solve that, with Setapp – the first all-you-can-eat subscription service for Mac apps.

Weren’t able to make it to SaaStock this year? I shared our approach to building a valuable, engaged audience for ChartMogul. Here’s the full transcript and slides for you to read.

As we look back on our recent experience at the 2nd annual SaaStock conference in Dublin, we’d like to share a few photos from the event, along with a selection takeaways and impressions we found useful.

Documentation, more often than not, is an afterthought for many SaaS businesses. But when given focus it deserves, it can be a highly-scalable customer success machine capable of stopping churn in its tracks.

Today we’re excited to announce ChartMogul Revenue Recognition! Now finance teams can save countless hours preparing income statements and get a real-time view of GAAP revenues.

SaaS is dissipating to penetrate every tiny interaction and aspect of our lives. Everywhere we go, and on every device we use, we interact with SaaS. But the next step might be inherently more subtle, as new services crop up that are completely invisible to the user.

All-in-one SaaS is a term that’s seen a lot of use in recent months, and is something we’ve discussed a number of times at ChartMogul. But are all-encompassing platforms really the right solution for startups and smaller SaaS businesses?

If you operate a global business, but only offer customer support in English, you may see higher churn rates in countries where English is not the primary language. In this article, we will analyze whether customers who residing in a non-English speaking country are at greater risk of churning.

I wrote a blog post back in November 2014 about the reasons for choosing Berlin (over London) as the city to launch ChartMogul from.

When I wrote the original post I’d only had around three months of living in Berlin to form an opinion. This follow-up is an attempt to give a more thorough look at the pros and cons of starting a SaaS startup in Berlin, drawing from the past three years of experience.

This week in our Tips and Tricks series, we take a look at how time to convert to a paid account can have an impact on the eventual churn rate among paying customers.

We have all the data and insights, so why can’t we be better at calculating churn risk? This first part looks at some of the data points and leading indicators of churn we can use to piece together a better prediction tool.

This week on SaaS Open Mic, I talk to Entrepreneur, Investor and Drift CEO David Cancel. We chat about why he thinks buying business software sucks, how he measures success at Drift and where he looks for inspiration for his work.

In this week’s edition of Tips & Tricks, we take a look at one of many ways to make cohort analyses actionable, digging deeper into user acquisition.

We analyzed over 100 B2B SaaS Pricing pages to look at the trends, standards and innovation in one of the most important parts of any SaaS website. See the full-length screenshots, take a look at the data and browse through our findings!

We’re excited to announce our partnership with subscription billing provider Vindi – giving Vindi customers access to the full ChartMogul suite of analytics and tools for building a better subscription business.

Freemium models are not all equal. Here’s what you should consider before you dismiss introducing a free plan for your business.

Tips & Tricks part two: We look at plan groups in ChartMogul – a simple feature that unlocks some powerful insights when segmenting your data. Many subscription businesses have a complex structure of payment plans, and it can be useful to use plan groups to simplify this.

How do you measure the success or effectiveness of content? It’s time to address the single most common marketing question we get.